Terms of Use and Service
Welcome to PERL STUDIO. Here, in plain language, are the terms for using this website and the terms we work by. Using the site or ordering a service from us means you agree to them.
1. Who we are
PERL STUDIO is a studio that designs and builds landing pages, business websites, online stores and ad videos for businesses. Our business details are at the bottom of this page.
2. Using this website
- The content of this site, including its design, text, videos and code, belongs to PERL STUDIO and is protected by copyright. Please don't copy or use it without written permission.
- The demo sites shown here were built for illustration only. The names, numbers, reviews and testimonials in them are fictional and don't describe real businesses or customers.
- We try to keep the information on the site accurate and up to date, but mistakes can happen. The binding offer is the written quote you receive from us.
3. Prices and quotes
- Prices on the site are starting prices ("from"). The final price depends on the scope of the project and appears in a written quote that you approve before work starts.
- The prices shown are the final prices you pay.
- Every website, landing page or store comes with monthly care at ₪49 a month (see section 6).
4. How we work and approvals
- We start with a joint brief, move on to a design you approve, and only then build the site.
- The timeline is set at the start. It also depends on receiving your materials and approvals on time, and delays on those may extend it.
- Every package includes revision rounds, as set out in the quote. Major changes outside the original scope may be priced separately, always agreed in advance.
5. Payment
Payment is made as set out in the quote: 50% when work starts and 50% before the site goes live. Monthly care is paid each month, starting the month the site goes live.
6. Monthly care and updates
- Monthly care (₪49 a month) covers hosting, an SSL certificate, backups, uptime monitoring and up to an hour of updates a month.
- We make the updates to your site for you, on request by WhatsApp or email. There's no self-editing system, which keeps the site fast, secure and accessible.
- Work beyond an hour a month is quoted in advance and done only with your approval.
- You can stop monthly care with 30 days' notice. When care ends, we stop hosting the site, and on request we'll hand over the site files.
7. Cancellations and refunds
- Cancellations are handled in line with Israel's Consumer Protection Law, 1981 and its regulations, and nothing in these terms limits your rights under the law.
- Cancelling before we start work: we refund the deposit, less a cancellation fee only as far as the law allows.
- Cancelling after work has started: you pay only for the work already done, and the rest of the deposit is refunded.
- Cancelling monthly care takes effect at the end of the month in which we receive your notice, with no refund for a month that has already started.
- Send cancellation requests by WhatsApp or email, and we'll confirm we've received them.
8. Ownership and content
- The domain is registered in your name.
- Once paid in full, the rights in the design and content made specifically for you pass to you. We may show the work in our portfolio unless you ask us not to.
- When you give us text, photos, a logo or other material, you confirm you have the right to use it and that it doesn't infringe anyone else's rights. Images we add will be our own, properly licensed, or from libraries free for commercial use.
- You're responsible for the accuracy of the business information on your site, such as prices, promises, testimonials and contact details.
9. Accessibility
We build every site to the Israeli accessibility standard (IS 5568). We fill in the accessibility coordinator details in your site's accessibility statement together with you, and keeping them up to date is your responsibility as the business owner.
10. Liability
We do our best to keep the sites we build working properly and continuously, but we can't guarantee they'll be free of faults or available at every moment, for example because of problems at hosting providers or other third parties. To the extent the law allows, our liability is limited to the amount paid to us for the relevant service.
11. Governing law
These terms are governed by the laws of the State of Israel.
12. Business details and contact
PERL STUDIO · [owner full name] · [business / ID no.] · [city]
WhatsApp: +972-58-639-1615 · Email: perlstudio.com@gmail.com